• Our Working Time: 8am to 8pm Monday to Friday. Saturday 8am to 2pm.
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Privacy Policy

Scope

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The UK General Data Protection Regulation (UK GDPR), together with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of UK data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data, and the appropriate storage and movement of personal data.

01

About the Practice

Osteopathic Consultancy, based at 3 Milden Close, Frimley Green, Camberley, Surrey, GU16 6PX.

02

Who We Are

The Osteopaths diagnose and treat health conditions. Treatments are carried out in accordance with the Institute of Osteopathy’s Patient Charter. Osteopathic Consultancy also provides acupuncture.

03

Personal Data

We collect only data necessary to provide treatment, manage appointments, and communicate with patients. WhatsApp Communication With explicit consent, Osteopathic Consultancy may contact patients via WhatsApp for appointment reminders and administrative messages only. WhatsApp is an encrypted third-party messaging service and will not be used for clinical advice. Consent for WhatsApp is optional and may be withdrawn at any time.

04

Legal Basis

Explicit consent and legitimate interests.

05

Data Storage

All our online systems are GDPR compliant.

06

Complaints

Patients may complain to the ICO if dissatisfied.

ICO

Wycliffe House, Water Lane, Wilmslow, SK9 5AF